Certified repair. Not a cosmetic wipe-down.
Wholecellers phones are rebuilt inside an OEM-certified repair facility by technicians trained to Samsung and Apple standards. Here's exactly what happens to every device.
Certified Samsung repair facility
Level 3 is Samsung's highest tier of authorized service, covering advanced board-level and component repair, not just screens and batteries.
Certified Apple repair facility
iPhones are repaired and validated by a certified Apple repair facility using approved procedures and tooling.
From intake to in-box.
Intake and verification
Each device is serialized, checked for blacklist, lock and finance status, and logged into inventory.
Secure data wipe
All personal data is permanently erased before any work begins.
Full diagnostics
Display, touch, cameras, speakers, microphones, buttons, sensors, Wi-Fi, Bluetooth, cellular and charging are tested.
Certified repair
Failed components are repaired or replaced by certified technicians using quality-controlled parts.
Battery verification
Battery health is measured. Batteries below our threshold are replaced.
Grade, QA and pack
A second technician confirms function, assigns a cosmetic grade and packs the phone for shipment.
Every grade works perfectly.
Looks virtually new. No visible scratches on the screen or body when held at arm's length.
Light signs of use on the body. Screen free of noticeable scratches.
Visible wear on the body and possible light screen marks. Best value, same full function.
Better for the planet
Every refurbished phone keeps a working device in use and out of the waste stream.
Your privacy, protected
Previous owners' data is permanently erased. Your new phone starts clean.
Ready out of the box
Charged, tested and ready to activate the day it arrives.